A virtual assistant/reception guide with built-in clinical knowledge. It can be set in A&E departments, main receptions, departmental receptions and ward stations and is particularly useful in treatment areas with higher risks of radioactive exposure, quarantined areas and protects staff from ongoing exposure.
It is pre-programmed with detailed navigational knowledge of the hospital for patient guidance. Additionally, it possesses clinical procedure guidance and other hospital information. It is capable of reading a patient’s identity using identification such as RFID, fingerprint, facial recognition or QR code.
For avoidance of doubt, the virtual assistant is even capable of clinical simulation: enquiring, through dialogue, about patient symptoms or conditions and recommending appropriate departments. Based on a medical knowledge database it concludes conditions with above 90% accuracy.
Ultimately, the system is designed to ease pressure off receptionists and guidance nurses in busy hospitals or high patient flow environments, contributing to the efficient smooth running of patient care.
Patient Guidance Robot
The virtual robotic guide takes the reception guidance station a step further! All of the hospital departmental knowledge and clinical information, based on the same hospital navigational software, but combined with a robot. This means it can actually accompany the patient. It is particularly useful in treatment areas with higher risk of radioactive exposure, helping to reduce ongoing staff exposure.
It represents a virtual assistant medical staff, guiding the patient's consultation process, including front desk registration, information entry, and escorting the patient to the treatment area.
It is even capable of instructional animated explanations for patients, explaining the environment and the diagnostic or therapy treatment they will be receiving.